{"id":1119,"date":"2025-02-19T12:02:46","date_gmt":"2025-02-19T17:02:46","guid":{"rendered":"https:\/\/canariamurban.com\/?page_id=1119"},"modified":"2025-02-19T12:05:06","modified_gmt":"2025-02-19T17:05:06","slug":"cambios-garantias-o-retracto","status":"publish","type":"page","link":"https:\/\/canariamurban.com\/index.php\/cambios-garantias-o-retracto\/","title":{"rendered":"Cambios, garant\u00edas o retracto"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1119\" class=\"elementor elementor-1119\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81c0bfb e-flex e-con-boxed e-con e-parent\" data-id=\"81c0bfb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30e0629 elementor-widget elementor-widget-heading\" data-id=\"30e0629\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><span id=\"scroll69f211a0ee73a\"  class=\"scrollMagicControl\" type=\"hidden\" effect = {} wpmp_enable_desktop=\"yes\" wpmp_enable_tablet=\"yes\" wpmp_enable_mobile=\"yes\" wpmp_trigger_hook=\"0.5\" wpmp_reverse=\"yes\" wpmp_class_CSS =\"custom\" split-text = {} value=\"scrollmagic\"><\/span><h2 class=\"elementor-heading-title elementor-size-default\">CAMBIOS, GARANT\u00cdAS O RETRACTO:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2699e1 elementor-widget elementor-widget-text-editor\" data-id=\"b2699e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 26-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style><span id=\"scroll69f211a0ef13e\"  class=\"scrollMagicControl\" type=\"hidden\" effect = {} wpmp_enable_desktop=\"yes\" wpmp_enable_tablet=\"yes\" wpmp_enable_mobile=\"yes\" wpmp_trigger_hook=\"0.5\" wpmp_reverse=\"yes\" wpmp_class_CSS =\"custom\" split-text = {} value=\"scrollmagic\"><\/span>\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Para solicitar un cambio o garant\u00eda de producto ingresa a www.canariamshop.com y <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSft1WbR__3RnnLItsqeSE7nM0_TX4Z_ZsnrhrUGL7qOgEIpew\/viewform\" target=\"_blank\" rel=\"noopener\">descarga el formato PQRS<\/a>, dilig\u00e9ncialo y env\u00edalo al correo electr\u00f3nico: servicioalcliente@canariam.com<\/span><\/li><li aria-level=\"1\"><b>Cambios<\/b><span style=\"font-weight: 400;\">: El cliente cuenta con 8 d\u00edas h\u00e1biles a partir de la recepci\u00f3n del producto en su direcci\u00f3n para solicitar el cambio, el tiempo m\u00e1ximo de respuesta del cambio son 8 (ocho) d\u00edas h\u00e1biles a partir de haber recibido el producto en las instalaciones de CANARIAM.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Diligencia el formato y env\u00edalo con la factura y el producto a la direcci\u00f3n Cra 71 a # circular 5-85 Barrio laureles &#8211; Medell\u00edn (Colombia) <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Para Retracto:<\/strong> aplica devoluci\u00f3n de producto m\u00e1ximo 5 (cinco) d\u00edas h\u00e1biles despu\u00e9s de recibido, \u00fanicamente para compras por p\u00e1gina Web.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">El producto se debe devolver en las mismas condiciones en las que se recibi\u00f3 (sin ning\u00fan tipo de uso) en caso contrario CANARIAM\u00ae no podr\u00e1 cambiarlo.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Tiempos de respuesta<\/strong>: ingresa a la p\u00e1gina para verificar el tiempo de respuesta de la devoluci\u00f3n, solicitud de garant\u00eda o derecho de retracto (www.canariamshop.com\/)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reclamaciones y novedades: deben reportarse de forma inmediata y m\u00e1ximo hasta 1 d\u00eda despu\u00e9s de recibido el producto. <\/span>Servicio al Cliente:\u00a0 servicioalcliente@canariam.com\u00a0 &#8211; 3174320492 \u2013 604-4482668 ext 123.<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CAMBIOS, GARANT\u00cdAS O RETRACTO: Para solicitar un cambio o garant\u00eda de producto ingresa a www.canariamshop.com y descarga el formato PQRS, dilig\u00e9ncialo y env\u00edalo al correo electr\u00f3nico: servicioalcliente@canariam.com Cambios: El cliente cuenta con 8 d\u00edas h\u00e1biles a partir de la recepci\u00f3n del producto en su direcci\u00f3n para solicitar el cambio, el tiempo m\u00e1ximo de respuesta del [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/canariamurban.com\/index.php\/wp-json\/wp\/v2\/pages\/1119"}],"collection":[{"href":"https:\/\/canariamurban.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canariamurban.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canariamurban.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canariamurban.com\/index.php\/wp-json\/wp\/v2\/comments?post=1119"}],"version-history":[{"count":4,"href":"https:\/\/canariamurban.com\/index.php\/wp-json\/wp\/v2\/pages\/1119\/revisions"}],"predecessor-version":[{"id":1123,"href":"https:\/\/canariamurban.com\/index.php\/wp-json\/wp\/v2\/pages\/1119\/revisions\/1123"}],"wp:attachment":[{"href":"https:\/\/canariamurban.com\/index.php\/wp-json\/wp\/v2\/media?parent=1119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}